Understanding the future of your market
In a video called « The End of the Beginning », Benedict EVANS talks
🎙️ Interview – A change partner transforming HR at ING
For this fifth interview of a transformation leader, I met with Karin
🛒 Alibaba, the Retail Operating System
Even more aggressively than Amazon, Alibaba positions itself from an e-commerce
How to build a McRib Strategy (Not)
I try to avoid talking mathematics when I address innovation strategy. As
The simplest definition of innovation
My first MBA class a long time ago was about finance. I
🤩 Are Internal Influencers The New Face of Your Marketing?
If you’re trying to understand how retail tries to adapt to
On new mobility business models
When we arrived in the Netherlands two years ago, we adjusted our
Demystifying China Social Scoring System
I’ve seen and read a lot of nonsense lately on how
IRU World Congress Keynote
My IRU World Congress keynote in Oman is coming up next week
If you’re selling mattresses online, are you a startup?
We idealize startups as young (start-), fast-growing companies (-up) that innovate
Your process is not my customer experience
Two weeks ago I had to rent a car from Hertz. It
Innovation doesn’t fit in a pipeline
Most of the innovation programs that I encounter are still organized as